Practical info

How to get to ICE Kraków
  • by car
  • From airport
  • From railway station
  • By public transport
  • Accessibility Information
List of Kraków's parkings
    Underground Car Park
    Parking lots335
    Parking's levels2
    Key information 
    The car park is unguarded and paid, available to the clients of the Congress Centre and permanent lessees of the ICE Kraków Congress Centre space, as well as guests of ICE Kraków.
    The car park is available to visitors:
    • from Monday to Friday between 7:00 a.m. and 6:00 p.m.
    • from Saturday to Sunday between 10:00 a.m. and 6:00 p.m.
    On days when events, concerts and other events are organised on the premises of ICE Kraków, the availability of the car park may be extended to one hour after the end of the last of the events. 
    CONCERT TICKET - read more


    More info   >
    InfoKraków Point
    Qualified employees of the information point, fluent in several languages, will help tourists and Krakow residents plan their day in the city and provide information about tourist attractions in the region. Tickets to current cultural events in the city will also be available for purchase at the location.
    Employees will be able to suggest interesting concerts, exhibitions and original attractions for children. The new InfoKraków point will also provide free publications that promote Krakow, including Karnet, the monthly magazine showing the cultural offerings of the Małopolska region capital. Employees will also point the way to attractive-priced accommodations and convenient ways to reach the city centre.
    InfoKraków City Information Network is operated by the Krakow Festival Office.
    Openning hours of InfoKraków Point at ICE Kraków
    The InfoKraków information point is located next to the main entrance to the ICE Kraków Congress Centre.
    November 2018
    Saturday
    10 XI
    15..00-17.30
    Sunday
    02 XII
    17.30-20.00
    Saturday
    1 XII
    16.00-18.30
    Monday
    03 XII
    17.30-19.30
    Thursday
    06 XII
    10.00 - 18.00
    Sunday
    09 XII
    16.00-18.30
    Monday
    10 XII
    16.00-19.00
    Tuesday
    11 XII
    16.00-19.30
    Wednesday
    12 XII
    17.00-19.30
    Friday
    14 XI
    14.00-19.30
    Saturday
    15 XII
    09.00-15.00
    Niedziela
    16 XII
    13.30-19.30
    Monday
    17 XII
    17.00-19.30
    Saturday
    22 XII
    17.00-19.30
    Friday
    22 XII
    17.00-19.30
    Monday
    31 XII
    17.00-19.30
    The other days closed.
    First aid | Parents room | Main cloakroom | Extra cloakroom
    FIRST AID & PARENTS ROOM
    The first aid room is located in the foyer on level F0 near to the passenger lifts. The room is equipped with a couch, wheelchair, stretcher, infusion stand, first aid kit, as well as basic first aid equipment (bandage, dressings, etc.). If the Organiser assures medical support for the event, medical services can use this room. 
    There is a baby-changing table available and a high chair for baby feeding so the room can be used as a parent and child facility.
    MAIN & ADDITIONAL CLOAKROOM
    The cloakroom on the F0 level is located near the main entrance – there are 11 boxes marked with letters from A to K. The cloakroom has the capacity (3798) to cater simultaneously for audiences of events taking place concurrently in the Auditorium Hall and the Theatre Hall.
    The cloakroom for participants in events held in the S3 and S4 Halls is located at Entrance No. 3. The cloakroom can hold up to 759 pieces of outer clothing.
    The use of cloakroom boxes is included in the venue rental price, but not the cloakroom personnel costs. It is up to the Organiser to provide the required number of staff for the cloakrooms.
    Commercial partners
    Łysa Góra Backery
    Bakery and patisserie located at the intersection of Monte Cassino and Bułhaka streets, offering fresh bread, cakes, cakes, ice-cream from Monday to Saturday.
    Mon
    6 a.m. - 8 p.m.
    Tue
    6 a.m. - 8 p.m.
    Wen
    6 a.m. - 8 p.m.
    Thu
    6 a.m. - 8 p.m.
    Fri
    6 a.m. - 8 p.m.
    Sat
    6 a.m. - 8 p.m.
    More info   >
    Kinnarps | Showroom & Coworking Garden
    Kinnarps is a world-class-leader in the creation and adaptation of office space. Showroom at the ICE Kraków Congress Centre is a space divided into three zones: Lab, NextOffice and Coworking Garden.
    More info   >
    InfoKraków
    The ICE Kraków Congress Centre is visited by nearly 250,000 people every year. In the venue, residents of Krakow and tourists can obtain information about cultural events, tourist attractions and the history of Krakow. The InfoKraków tourist information point in ICE Kraków is one of 8 points of the entire network.
    More info   >
    Taking photos in ICE Kraków
    The ICE Kraków Congress Centre is often dubbed the business and cultural showcase of Krakow. It is one of the most modern venues built in the capital of Małopolska in recent years, and it is also very... photogenic.
    We invite you to familiarise yourself with the information concerning the rules of photographing the ICE Kraków. 

    More info   >
    Guided tours
    Unique architecture, spectacular view from the foyer on the Wawel Castle and the city panorama. All of this makes ICE Kraków a staple of every tour. Depending on availability, the Congress Centre can be toured with a guide free of charge. Fill in the form in the CONTACT tab in order to check the availability of your preferred date.
    More info   >